At Smart Telecom, safeguarding your personal information is a top priority. This Privacy Policy outlines how we collect, use, and protect your personal data while delivering the high-quality communication services you expect.

Compliance

Smart Telecom adheres to all applicable federal and provincial laws, including the Personal Information Protection and Electronic Documents Act (PIPEDA) and, where applicable, the privacy regulations set forth by the Canadian Radio-television and Telecommunications Commission (CRTC).

Information Collection and Use

We collect personal information for the following purposes:

• Service Delivery: To provide, bill for, and collect payment for our products and services, ensuring a positive customer experience.
• Customer Insights: To understand your needs and provide information about our products and services, either directly or through our network of distributors and related companies.
• Business Operations: To manage and develop Smart Telecom's business and operations.
• Legal Compliance: To meet legal and regulatory obligations.
• Credit Information: To obtain or provide credit information as needed.

Data Protection and Retention

Smart Telecom uses your personal information only for the purposes for which it was collected, unless you consent otherwise or as required by law. We retain your information only as long as necessary to fulfill these purposes.

Access and Accuracy

You have the right to access your personal information held by Smart Telecom. We strive to keep your data accurate, complete, and up-to-date. If you believe your information is incorrect or incomplete, you may request corrections.

Information Sharing

We may share your information with related companies to offer you products and services that may interest you. Details about this sharing are included on your invoice and at www.smarttelecom.ca. If you prefer not to receive marketing materials from us, please contact us at 416-509-5050.

Contact Us

For more information about our privacy practices, to access your personal information, or to file a privacy-related complaint, please contact our customer service team.

Contact Information:

Smart Telecom Customer Service
Call: 416-509-5050

Last Updated: Aug 13, 2024